Privacy Policy
Dunnell Estates Ltd is strongly committed to protecting personal data. This privacy statement describes why and how we collect and use your personal data, who we might share your data with and how we keep your data secure. It also provides information about your rights.
LAWFULNESS, FAIRNESS & TRANSPARENCY
We process personal data in accordance with the law and with transparency and fairness to you. Our data processing activities are conducted:
- with your consent;
- in order to fulfil our obligations to you;
- for the legitimate purposes of operating our business and providing a seamless customer experience.
DATA ACCESS
We provide you with reasonable access along with the ability to review, correct, amend or delete the personal data you have shared with us.
NOTICE & CHOICE OF DATA USE
We are transparent and provide clear notice and choice to you about the types of personal data collected and the purposes for which it is collected and processed. We will not use personal data for purposes that are incompatible with these Principles and our Privacy Statement.
DATA INTEGRITY & PURPOSE LIMITATION
We only use personal data for the purposes described at the time of collection or for additional compatible purposes in accordance with law. We take reasonable steps to ensure that personal data is accurate, complete and current and we only collect personal data which is relevant and limited to what is necessary for the purposes for which it is collected. We will keep personal data for no longer than is necessary for the purposes for which it was collected and then we will securely delete or destroy it.
DATA SECURITY
We protect your personal data against unauthorized use and disclosure.
- How is your personal data collected
We may collect your personal information from the following sources:
- a. You have registered your details on our website and wish to receive property details from us;
- b. You have contacted us directly;
- c. A third party related to you has referred you to us with your authorisation.
- Why are we collecting your personal data
We are collecting your personal data mainly so we can keep communicating with you via phone or email. The data we are collecting from you mainly includes your name, address and contact details. We are also collecting information from you relating to the potential purchase of a property. This information is used purely for the purpose of a property purchase.
- How we share data
We might share some of your personal data with a third party from time to time but never without prior authorisation from you first and only for the purpose relating to a property purchase. For example: we might pass on your name and contact details to one of our recommended solicitors or mortgage brokers if you have asked us to do so. If you are in the process of purchasing a property through us, we might have to pass on your name and contact details to the vendor, the vendor’s solicitor or the vendor’s agent in order to facilitate the transaction.
- How we keep your data secure
To prevent loss, unauthorized access, use or disclosure and to ensure the appropriate use of your information, we utilize reasonable and appropriate physical, technical and administrative procedures to safeguard the information we collect and process. Dunnell Estates Ltd retains data as required or permitted by law and while the data continues to have a legitimate business purpose.
You have the right to ask us for a copy of any personal data that you have provided to us or that we maintain about you and to request an explanation about the processing. In addition, you have the right to withdraw any consent previously granted or to request correction, amendment, restriction, anonymisation or deletion of your personal data.
To exercise your rights, or if you have any questions or concerns about our Privacy Statement, our collection and use of your data or a possible breach of local privacy laws, you can contact: [email protected].